Solution Overview:

Company:
Leading Bank

Customer Profile:
The Client has one of the leading banking solutions in US.

Business Case:
The Bank did an archaic mainframe based loan processing and servicing system..

Solution Description:

Designed and implemented a data warehouse for the Bank to provide a complete picture of a customer's relationship over multiple products.

Softwares & Requirements:

Windows NT
MS-SQL Server 2000
MS-Visual Basic
AttachMate Extra
C ,Transact-SQL
HLLAPI
IBM Mainframe (MVS/ESA, CICS, TSO, DB2 and related tools)

Country/Region:
USA

Audiences:
General User
Contact Us:
USA : +1 732-744-3369
India :+91-80-26687171

 

Business Intelligence - Case Study
Client Leading Bank Contact Nrit about applying this work to your organization.
Project Data Mart for Consumer Assets Group

Executive Summary :

Nrit has designed, developed, deployed and continues to support custom applications at a large leading Bank. One of the projects successfully implemented by Nrit at this Bank is a custom data mart and predictive modeling application that has been successfully used to increase home equity credit line utilization by over 15% in the target customer base.

A data warehouse that was designed and implemented for a major Bank to provide a complete picture of a customer's relationship over multiple products and to improve bottom-line profitability by increasing credit line utilization levels. The project was implemented for a select group of customers and used to analyze and plan strategy to improve utilization over 50% for the target group.


What was the Problem ?

The Bank did an archaic mainframe based loan processing and servicing system that was:


Extremely difficult to use and master,
Required extensive training investment for customer service reps,
Frequent training was needed as staff turnover was quite high,
Loss of productivity due to lack of any ability to track discussions with customers online,
Lack of any workflow processing features to ensure that customer requests and loan paperwork was handled in a streamlined     manner.


Why Nrit ?

Nrit has been implementing enterprise-wide BI solutions for Fortune 100 Clients for the last 9 years. Nrit has a vast experience in development of Data Warehouse and Data Marts, with a strong understanding of Data Architecture and Data Modeling along with the experience of using ETL tools such as Informatica, Ascential (Prism), Decision Stream (Cognos), and Acta (now part of BO). Other reasons for choosing Nrit were:

Certified Business Intelligence developers with experience in Cognos tools
Excellent track record of success in BI and DW projects
Vendor independent opinion
Comprehensive assessment services
Broad experience across multiple technologies
Business case development (co. specific)
Cost effective delivery capability
Technical excellence of resources

 

 

 

 

Nrit's Solution


Nrit designed and implemented an integrated application suite that streamlined and automated the entire loan processing workflow for specific loan products offered by the Bank. Our solution utilized a hybrid PC-mainframe paradigm where the IBM mainframe essentially became "black-box" data server, and the PC-based SQL Server database became the repository of intermediate workflow oriented data. A robust, graphical, client server application written in Visual Basic and Transact SQL to provide a user friendly system that markedly cut down the learning curve and increased productivity many fold, and provided visibility, analysis, and business logic to complicated financial transactions.

 

 
Data Mining

Designed and implemented a data warehouse for the Bank to provide a complete picture of a customer's relationship over multiple products. The project was implemented for a select group of customers and used to analyze and plan strategy to improve utilization over 50% for the target group.
 
Rules-Based Engine


Nrit's solution included an embedded rules-based engine that guided the representative's discussion with the customer based on the customer's overall profile with the bank over multiple product lines. This allowed for better targeting of cross-selling opportunities and increased utilization of the loan and other products available to the customer. The engine also helped to guide discussions with customers who wished to inquire about and utilize different loan products such as the fixed rate loan option of their home equity credit lines and discuss multiple and inter-related scenarios.


Overview of the Concur Cognos Reporting system